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Water Leakage

Water Leakage Detection

Finding the source of unexplained damp, a rising meter, or water where no pipe is visible.

About this service

Detection starts with the signs you can already see: staining, a smell, a meter that moves when outlets are shut, or damp that returns after drying. The reply will say if a specialist test is needed before work starts.

Use this when you cannot point to a leaking joint. If you can see the drip, the pipe leakage page is the closer match.

A moving meter or a returning stain does not by itself name the pipe. The enquiry is to agree the next check, not to promise that the source will be found in one visit.

Infographic

How this enquiry moves

  1. 1. Photograph the sign The stain, the meter, or the damp patch. One clear picture is enough to start.
  2. 2. Say what you already closed List the taps or valves you shut, and whether the meter or the stain changed.
  3. 3. Mark the rooms Which rooms are affected, and the postal code.
  4. 4. Agree the investigation A visit is booked only after that check is accepted.

Before you message

Common situations

You can see the drip

Use pipe leakage repair if the water is coming from a fitting you can point to.

More than one room

Name each room that is damp. A single photo of the worst patch is a start.

Water is spreading now

If it is an active flow, use the emergency page and say the source is not visible.

What this covers

The situations this page is written for.

Damp with no visible pipe

A stain, a smell, or a wet patch where you cannot see a joint.

Meter still moving

The meter turns when the taps you know about are shut. Say which outlets you closed.

Damp that returns

An area you dried that is wet again, in a ceiling, a wall, or a floor.

What you can expect

What the enquiry includes, and what it does not promise.

The next check is named

The reply says whether a look on site is the next step, or whether more detail is needed first.

No guaranteed find

The visit is to investigate the signs you sent. It is not a promise that the source is found that day.

Questions

Questions about this service

Not necessarily. The visit investigates the signs you described. If a further test is needed, that is said before it is booked.

It is a useful sign. Also say which outlets you closed, and send a photo of the meter if you can.

No. A joint you can see is a pipe leakage repair. Detection is for water whose source you cannot point to.

A figure is published only after it has been confirmed. Any inspection charge is stated before a visit is agreed.

Quote

Send the details

The form saves a request for Water Leakage Detection. It does not confirm a booking.

The problem

Emergency tells us the problem needs attention as soon as someone is available. It does not confirm an arrival time.

How we reach you

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